Terms & Conditions
Dear Customer,
Thank you for visiting our store and choosing us for your home improvement needs. We truly appreciate your trust in our Kitchen Faucets, Bathroom Faucets and Kitchen Sinks. Our goal is to provide you with premium quality products, smooth service and a reliable shopping experience.
Our Motto: "Quality That Flows. Style That Lasts."
Privacy Policy
We value your privacy. Your personal information including name, contact number, address or payment details are secure with us.
We do not sell, share or trade your information with any external marketers.
Your information is only used for:
• Order processing & shipment
• Customer support & service updates
• Website improvements and product notifications
Product Information & Accuracy
We ensure that all product specifications, images, dimensions, material details and pricing listed on the website are accurate to the best of our knowledge.
However, slight variations in color or appearance may occur due to lighting or screen settings.
The store does not hold responsibility for minor variance or typographical errors and reserves the right to update information anytime without prior notice.
Pricing Policy
We strive to maintain accurate and updated pricing at all times.
In case of a pricing or technical error, we reserve the right to correct the price, cancel or adjust any order where necessary.
Customers will be notified if such changes affect an existing order.
Orders & Processing
• Orders placed within working hours are processed at the earliest.
• Orders placed during weekends or public holidays may be processed the next working day.
• Order confirmation is subject to payment verification and product availability.
Shipping timelines may vary depending on delivery location and courier conditions.
Returns & Replacement
We want you to shop confidently.
• Products may be returned or exchanged within 7–30 days of purchase (policy depends on store rule you decide)
• Product must be unused, in original packaging and in resellable condition
• Installation marks, dents or scratches may void return eligibility
• Return shipping cost may apply depending on case evaluation
Full details are available in our return policy page.
Warranty
• Faucets & sinks include a manufacturer warranty against leakage or manufacturing defects
• Warranty does not cover damage caused by improper installation, misuse, physical impact or chemical cleaners
• Proof of purchase may be required to claim warranty
For any warranty support, our team will assist you based on standard product policy.